Looking to grow your career? Come join us.
About the Company
InstaDuit is a next generation digital lender bringing together cutting-edge technology, artificial intelligence and machine learning to empower consumers and financial growth.
At instaDuit, it’s all about YOU and our customers. Using frontier technology, we create a lending experience simple, speedy and friendly for everyone. Our goal is to help customers who don’t want to use conventional banks while bringing fair and transparent financial services to everyone.
If you are looking for a dynamic, a high growth career and an awesome place to work, we will be more than happy to have a chat with you. As many of our customers say, Just instaDuit!
Our Values
It’s all about YOU and our CUSTOMERS! That’s what the bedrock of our company built upon. Our mantra at instaDuit is to be: –
Simple – Don’t complicate things, no tedious paper works and no bureaucracy. Provide an easy and effortless experience for our customers, digitally.
Speedy – Always be on our feet and use state of the art technology to deliver the fastest possible experiences for our customer
Friendly – Always be warm and welcoming to our fellow colleagues and for our customers, that’s what we are known for!
Our Benefits
Work from Home Flexibility
Fully Stocked Pantry – Coffee, tea and snacks for everyone!
Health & Medical Benefits – Medical, surgical and hospitalization benefits
Bonus & Increment – Competitive remuneration with annual performance bonuses and increment
Available Vacancies
Finance Admin Executive
Job Responsibilities
- Preparation of monthly financial account and management reports submissions, including supporting schedules and variance analysis Maintain relations and liaise with external accountant, cosec, tax agent and auditor to finalize statutory reporting and meet filing deadlines.
- Process account receivable sales invoices, credit notes and tracking of payment receive. Prepares the weekly cash flow report; and perform proper documentation maintenance and filing system.
- Prepare dashboards for weekly management meetings between CEO and department heads showing the relevant department KPIs
- Perform various marketing (cost to acquire customers, revenue per customer) and operation metrics (Cost to serve, Cost to collect) etc Assist in preparation and develop the company quarterly forecast and annual budget.
- Collate and approve final invoices and payments from various departments and banking payments to vendors Admin Responsibilities To provide variety of administrative duties and support services to the CEO and Board of Directors
- Schedule and run meetings for the CEO with various departments Performing ad hoc financial analysis on various operational efficiency, marketing and strategic projects
- Keeping records on the projects particulars
Experience
- Must have a Bachelor’s Degree in Accounting and Finance.
- Applicants with professional qualification in Accounting (ie: ACCA, CIMA etc) will be an added advantage.
- Possess minimum 3 years of relevant working experience in accounting (full set) and finance Previous experience with accounting software such as AutoCount or Sage or Xero
- Must be proficient in Microsoft Office particularly Excel and PowerPoint / Google Workplace – Sheets and Slides.
- Experience in Pivot tables and Lookup functionalities will be an added advantage. Possess an analytical and inquisitive mindset, is a good communicator and a great team player
Interested? Send us your resume at hr@instaduit.com
HR & Admin Assistant
Job Responsibilities
- Supports the human resources department by screening, testing, and interviewing applicants.
- Provides orientation for new employees by providing information packets, reviewing company policies, gathering withholding and other payroll information, explaining benefit programs, and obtaining signatures for documents.
- Maintains human resources records for employees by recording the hiring, transfer, and termination, as well as tracking vacation, sick, and personal time.
- Administers employee benefits program by advising employees of eligibility, providing application information, helping with form completion, verifying submission, and notifying employees of approvals.
- Documents and tracks human resources actions by completing forms, reports, logs, and records.
- Sets up and schedules complicated meetings for interviewees, hiring managers, employees, and department heads.
- Accomplishes human resources department and organization mission by completing related results as needed.
Experience
- Must have a Bachelor’s Degree in Human Resources, Business Administration or a similar field of study
- Knowledge of labour legislation
- Must be proficient in Microsoft Office particularly Excel and PowerPoint / Google Workplace – Sheets and Slides.
- Excellent organizational, teamwork and time-management skills
Interested? Send us your resume at hr@instaduit.com
Telesales Officer
Job Responsibilities
- To make outbound calls to the existing and new customers, to ensure all data provided been contacted on a daily basis
- Promote and acquire customers for various types of personal loans from our direct and partner channel
- Collaborate with loan operations to provide all the required applications documents
- Follow up with customers to ensure they submit full documentation within the timeline
- Update the leads database and customer relationship management systems
- Adhere to KPKT Ministry regulations, policies and procedures at all times
- Continuously uphold integrity in all customer interactions
- To serve effectively and efficiently in meeting customer requirements
Experience
- Enthusiastic, self-motivated, result oriented, willing to accept challenges and a high achiever.
- Enjoy working over the telephone.
- Strong command of Malay (read, write, converse) and the ability to speak average English. Candidates fluent in Malay preferred as the role requires candidates to deal with Malay speaking clients.
- Previous experiences selling financial / insurance products via telesales
Interested? Send us your resume at hr@instaduit.com
Loan Operations Executive
Job Responsibilities
- Responsible for processing loan applications in the loan management system
- Review loan documents to ensure their accurate completion within the service level
- Ensure the authenticity of all documents and meet Know Your Customer (KYC) and KPKT compliance regulations.
- Contact applicants in a timely manner when documents or applications are incomplete and Ensure that post-loan closing and servicing are supported.
- Provide applicants with disclosure paperwork as required by government agencies
- Obtain customer consent and pull, review, and evaluate credit reports and prepare loan file for credit team review
- Perform daily payments reconciliation and facilitate early collections
- Communicate with lawyers, borrowers, agencies and other groups to facilitate loans or collections.
Experience
- Minimum 2 years experience in loan or credit operations in financial services or insurance industry
- College Degree or Diploma required
- Strong communication skills in Bahasa and English
- Must be proficient in Microsoft Office particularly Excel and PowerPoint / Google Workplace – Sheets and Slides.
- Excellent organizational, teamwork and time-management skills
Interested? Send us your resume at hr@instaduit.com
Debt Collection Executive
Job Responsibilities
- Make calls and follow up with clients for payment reminders and follow-ups.
- Negotiate Payment schedules and plans to suit the client’s current financial situation while still fulfilling their repayment responsibilities
- Advise Customers on their various payment options and alternatives
- Maintain customer including keeping customer files updated, recording times and dates that contact has been made and noting information that customers have received about their debt.
Experience
- Minimum 2 years of experience in collections
- College Degree or Diploma required
- Enthusiastic, self-motivated, result oriented, willing to accept challenges and a high achiever
- Good communication and negotiation skills in English and Bahasa Malaysia.
- Must be able to exercise critical thinking skills and sound judgment
- Must be proficient in Microsoft Office particularly Excel and PowerPoint / Google Workplace – Sheets and Slides.
Interested? Send us your resume at hr@instaduit.com
Loan Operations Executive
Job Responsibilities
- Responsible for processing loan applications in the loan management system
- Review loan documents to ensure their accurate completion within the service level
- Ensure the authenticity of all documents and meet Know Your Customer (KYC) and KPKT compliance regulations.
- Contact applicants in a timely manner when documents or applications are incomplete and Ensure that post-loan closing and servicing are supported.
- Provide applicants with disclosure paperwork as required by government agencies
- Obtain customer consent and pull, review, and evaluate credit reports and prepare loan file for credit team review
- Perform daily payments reconciliation and facilitate early collections
- Communicate with lawyers, borrowers, agencies and other groups to facilitate loans or collections.
Experience
- Minimum 2 years experience in loan or credit operations in financial services or insurance industry
- College Degree or Diploma required
- Strong communication skills in Bahasa and English
- Must be proficient in Microsoft Office particularly Excel and PowerPoint / Google Workplace – Sheets and Slides.
- Excellent organizational, teamwork and time-management skills
Interested? Send us your resume at hr@instaduit.com